Instagram and Facebook both require Meta OAuth. They have different requirements — Instagram needs a Business or Creator account; Facebook needs you to admin a Page (not just have a personal profile).
Instagram requirements
- An Instagram Business or Creator account (not a personal account). To switch: in the Instagram app open your profile → menu → Settings and activity → Account type and tools → Switch to professional account.
- Meta's "Activity off Meta technologies" setting must allow future activity, or Instagram refuses the connection. Step-by-step guide: musiclaunchapp.com/help/connect-instagram
- No Facebook Page is needed — Instagram connects on its own.
- Internet connection while you connect
Connecting Instagram
Social Hub → Connect Accounts → Instagram → Connect
MusicLaunch shows a short checklist, then your browser opens Instagram's sign-in page.
Sign in with the Instagram Business account
If you have multiple Instagram accounts in your browser session, Instagram lets you pick which to authorize.
Approve the requested permissions
You'll see a list of what MusicLaunch wants to do — Read profile, publish posts, view insights. Click "Allow".
Browser returns to MusicLaunch automatically
A deep link brings you back to the app. The Connected Accounts panel now shows your IG handle.
Facebook requirements
- A Facebook account that admins at least one Page (your artist Page, not your personal profile)
- The Page must be one you admin directly (connected to your personal Facebook account)
- Internet connection
Common errors
- "Facebook connected, but no Page was found" — when Facebook asks which Pages MusicLaunch may use, make sure your artist Page is ticked (disconnect and connect again to see that screen). If your Page belongs to a Meta Business Portfolio, Facebook doesn't list it automatically: paste your Page's address into the box that appears in Connect Accounts and click Add Page. You only do this once: MusicLaunch remembers the Page. No Page yet? Create one at facebook.com/pages/create.
- Instagram says your future activity off Meta technologies is turned off — turn it back on in Meta's Accounts Center; the steps are at musiclaunchapp.com/help/connect-instagram.
- Browser opens but never returns to the app — close the app completely (Cmd+Q) and try again.
- Any other error — note the exact wording and email hello@musiclaunchapp.com.
