# License & Activation

How to activate your license, move it to a new Mac, and find a lost key.

MusicLaunch is a paid app — once you purchase, you receive a license key by email and use it to activate the app. The license is stored locally on your Mac and checked against our license server periodically.

## Activating your license

1. **Find your license key**

   It's in the email we sent right after purchase, with the subject "Your MusicLaunch License Key". The key is a long code like 12345678-90ab-cdef-1234-567890abcdef. Can't find it? Go to musiclaunchapp.com/license, enter the email you bought MusicLaunch with, and we'll email your key to you again.

2. **Open the activation screen**

   If MusicLaunch isn't activated on this Mac (you've never activated it here, or you deactivated it), it shows the activation screen when it opens.

3. **Paste the key and click Activate**

   The app validates against our license server (takes 1-2 seconds) and unlocks all features.

## One Mac per license

Your license works on one Mac at a time. That's on purpose: everything you create in MusicLaunch — campaigns, contacts, team chat history — is saved on your Mac, not in the cloud. A second Mac would have its own separate copy that never syncs, so you'd end up with two different versions of your work. If you try to activate on a second Mac, MusicLaunch will tell you your license is active on another Mac.

## Moving to a new Mac

1. **Back up your data on the old Mac**

   Settings → Data Backup → Export Backup, and save the file somewhere the new Mac can reach (a USB drive, AirDrop, or cloud storage). Using more than one profile? Use Settings → Profiles → Export All Profiles instead. Lots of big videos or recordings? Use Back Up Now to an external drive or a cloud folder instead, because the export files leave out very large media.

2. **Deactivate on the old Mac**

   Settings → License → Deactivate, then confirm. This frees your license. Nothing is deleted — your data stays on the old Mac.

3. **Activate on the new Mac**

   Download MusicLaunch from musiclaunchapp.com, open it, and enter your license key.

4. **Bring your data over**

   Settings → Data Backup → Import Backup (or Settings → Profiles → Import All Profiles), and pick the file you exported. Used a backup folder? Use Restore from Folder instead. Your team plan, if you have one, comes with your license automatically.

> **Note: Using Apple's Migration Assistant?**
>
> Deactivate on your old Mac first, then migrate. On the new Mac, just enter your key.

> **Tip: Old Mac lost, broken, or already wiped?**
>
> Go to musiclaunchapp.com/license and, under "Old Mac lost, broken or already wiped?", click "Email me a link to free up my license." We'll email a link to the address you bought MusicLaunch with (it works for 24 hours) — open it and confirm, and your license is ready for your new Mac. Erased this Mac and set it up again? It counts as a new Mac, so free up your license the same way, then enter your key. Your data comes back only from a backup you kept. On the new Mac, use Settings → Data Backup → Restore from Folder, or Import Backup for a .mlbackup file. No backup yet on this Mac? Set one up today in Settings → Data Backup.

> **Note: Your old Mac after a move**
>
> Once your license is active on the new Mac, the old Mac shows the license screen the next time it checks in online (usually within a day). That's expected. Your data is still on the old Mac, and you can switch back anytime by deactivating on the new Mac and entering your key on the old one.

## Team plans (optional)

The base MusicLaunch app ($99 launch price, $150 after launch, one-time) is fully functional without your team, and every purchase includes 30 days with your team at the Backstage Pass level, counted from the day you first activate MusicLaunch. While they run, Your Team shows when they end ("Your team is included until …", and a countdown in the last week), and Settings → License shows the days left. If the 30 days pass before you ever try your team, it offers a one-time free 7-day encore. After that, your team (all 15 members, plus campaign generation, content plans, pitch email drafting and more) needs a plan. Your team runs on AI:

- Backstage Pass ($15/mo) — up to 2 profiles, the full team, light usage
- VIP ($35/mo) — up to 5 profiles, 3× the monthly allowance of Backstage Pass
- All Access ($150/mo) — up to 20 profiles, 10× the monthly allowance of Backstage Pass

To subscribe, go to Settings → License and click "Get a subscription". Your browser opens a page where you pick Backstage Pass, VIP or All Access and pay. The plan is added to the license you already own, so there is no second key and nothing to paste. Back in MusicLaunch, click "Refresh subscription status" and your plan unlocks. Not at your Mac? Go to musiclaunchapp.com/license, find "Add or manage your team plan" and enter the email you bought MusicLaunch with. We'll email you a link. You already own the app, so don't buy it again on the pricing page to add your team.

To switch plans, update your card, see your invoices or cancel, click "Manage subscription" in the same place. It opens a secure page run by Stripe, our payment processor. A switch takes effect right away, and you pay or are credited the difference for the rest of the billing month. If you cancel, your team stays on until the end of the month you've already paid for, and you won't be charged again.

## Refunds

We offer a 30-day money-back guarantee on the base app. Email hello@musiclaunchapp.com within 30 days of purchase for a full refund. Team plans aren't part of the guarantee, but you can cancel any time yourself: Settings → License → "Manage subscription". Your team stays on until the end of the month you've paid for. If the app is refunded, any team plan on that license ends at the same time.

## Related articles

- [Welcome to MusicLaunch](https://www.musiclaunchapp.com/help/welcome.md): What MusicLaunch is, how it works, and how to get the most out of it.
- [Settings & Preferences](https://www.musiclaunchapp.com/help/settings-overview.md): License, profiles, theme, fonts, backups, Gmail, and security.

---

- From the MusicLaunch Help Center (Getting Started). The same guide is built into the app under Help.
- Web page: https://www.musiclaunchapp.com/help/license-activation/
- All guides: https://www.musiclaunchapp.com/llms.txt
- Support: hello@musiclaunchapp.com